How to use mistakenly scratched Ncell mobile recharge card in which recharge card PIN is not readable

Recover Ncell damaged, over scratched recharge card PIN

You might have mistakenly scratched the Ncell recharge card in which the recharge PIN code is not readable?

There is nothing to worry about if you have done so. You can still use the Ncell damaged recharge card but you may have to do a bit of effort to save yourself from the loss to recover Ncell damaged recharge card.

There are two sets of numbers in the Ncell recharge card. One is PIN code covered by black paint which you often scratch to recharge your mobile/sim. And another set of numbers is Serial Number (S. No.) generally found above the PIN code (shaded area) in the Ncell recharge card.

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There are two methods to recover Ncell damaged/over scratched recharge card.

Method 1 (recommended)

This is the online recovery of the Ncell damaged/over scratched recharge card. In this method, you need to visit Ncell Recharge Card Damaged Form (click here). After that, you will find the following form below.

Ncell Recharge Card Damaged Form

Now fill the required details and click on the "Submit Form" at the bottom.

Method 2

All you need to do is call Ncell customer care center at 9005. After calling reach to customer care executive by punching required extension as recommended by the automated voice. You will be able to talk to the customer care executive and then explain to them that you have mistakenly omitted PIN code while scratching. 

Further, they will guide you to recover PIN code in the way as per their company rules. They may call you to visit yourself personally with the Ncell damaged/over scratched recharge card to their office.

Finally, you will save from loss by recovering your PIN code.

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